Choosing the Right Social Media Platforms for your Business Based on Features, Uses, and Target Audience
Ultimate Guide to Social Media Platforms:
Social media platforms have become very popular nowadays and are utilized for many different ways by people online. Those that stayed afloat and the most popular are Facebook, Twitter, Instagram, LinkedIn, Youtube, Pinterest and Tiktok. Each are built different from the other in terms of features, their uses and the type of audience or users they are most followed by.
The common notion that people think when building their online business presence is that they need to be in every single one of these platforms just because they are popular. The answer is: Not necessary. When planning your social media presence, you first need to reflect and consider the identity of the business that you are building and which platform(s) will be the most effective for you to step on and do marketing. Doing this is so important so that social media management does not become very exhausting for you and steal the energy that you should be putting on your other important business operations. Unless you are delegating the digital marketing work to somebody or an expert and that is another topic.
So how do you know which social media platform do you need for your business? Your clue is in your answers to these questions:
- Audience:
- Who is my target audience?
- What social media platforms are they most active on?
- Which platforms do they use to engage with businesses or similar products/services?
- Goals:
- What are my business goals for using social media (e.g., brand awareness, lead generation, sales)?
- How do I envision using social media to achieve these goals?
- Content Type:
- What type of content am I planning to create and share (e.g., images, videos, articles)?
- Which platforms best support the type of content I want to create?
- Competitors:
- Which social media platforms are my competitors using?
- How successful are they on these platforms, and what strategies are they using?
- Resources:
- What resources (time, budget, skills) do I have available to manage social media?
- Which platforms align best with my available resources?
- Engagement:
- How do I plan to engage with my audience on social media (e.g., responding to comments, running contests)?
- Which platforms offer the best features for engaging with my audience?
- Analytics:
- How important is data and analytics to my social media strategy?
- Which platforms provide the analytics tools I need to measure my performance and adjust my strategy?
- Trends:
- What are the current trends in social media, and which platforms are leading these trends?
- How can I leverage these trends for my business?
- Integration:
- How will social media integrate with my overall marketing strategy?
- Which platforms offer the best integration options with my other marketing channels?
- Flexibility:
- How flexible are the platforms in terms of changing strategies and adapting to new trends?
- Which platforms offer the best flexibility for my business needs?
Every business have a different perspective when it comes to choosing their social media platform(s) and also what they prioritize amongst the factors mentioned above. For example, for a sole business owner with limited hands to do the work, resources can influence their decision more. 2 or 3 social media can be more manageable. Engagement and type of contents you post also weighs on a choice of platform.
To help you more, I included the popular social media platforms here, together with their features, best use and the target audience they are most concentrated with so you can match this with the platforms that out stands from your list.
Facebook (FB) – created as a social networking platform designed to help people connect and share with friends, family, and other individuals.
- Features: News Feed, Messenger, Groups, Pages, Events, Marketplace.
- Users: Over 2.8 billion monthly active users.
- Best For: Connecting with friends and family, sharing updates, promoting businesses.
- Target Audience: Broad range, but especially popular among older demographics.
Instagram (IG) – launched as a photo-sharing app.
- Features: Stories, Feed, IGTV, Reels, Explore.
- Users: Over 1 billion monthly active users.
- Best For: Sharing visual content like photos and videos, connecting with influencers, building a brand.
- Target Audience: Younger demographics, especially under 35.
Twitter – launched as a microblogging platform.
- Features: Tweets, Retweets, Hashtags, Lists.
- Users: Around 330 million monthly active users.
- Best For: Real-time updates, news, networking, customer service.
- Target Audience: Wide range, but particularly popular among professionals and journalists.
LinkedIn – launched as a professional networking site.
- Features: Profiles, Connections, Groups, News Feed, Jobs.
- Users: Over 774 million registered users.
- Best For: Professional networking, job searching, B2B marketing.
- Target Audience: Professionals, businesses, recruiters.
YouTube – founded as a video-sharing platform.
- Features: Video hosting, Channels, Subscriptions, Comments.
- Users: Over 2 billion logged-in monthly users.
- Best For: Video content, tutorials, vlogs, entertainment.
- Target Audience: Wide range, but especially popular among younger demographics and those seeking visual content.
Pinterest – launched as a visual discovery platform.
- Features: Pins, Boards, Pinsights, Shop.
- Users: Over 450 million monthly active users.
- Best For: Discovering ideas, DIY projects, visual inspiration, shopping.
- Target Audience: Predominantly female users interested in lifestyle, fashion, and home decor.
TikTok – launched internationally as a short-form video app.
- Features: Short-form videos, Challenges, Duets, For You page.
- Users: Over 1 billion monthly active users.
- Best For: Creative content, trends, viral marketing.
- Target Audience: Primarily younger demographics, especially Gen Z.
In conclusion, the world of social media offers a plethora of platforms, each with its unique features and audience. While it might be tempting to be present on all popular platforms, it’s crucial to choose wisely based on your business identity, goals, content type, and resources. By answering key questions about your audience, goals, content, competitors, resources, engagement, analytics, trends, integration, and flexibility, you can determine which platforms align best with your business objectives. Whether you choose Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, TikTok, or a combination thereof, focusing your efforts strategically will help you build a strong online presence and achieve your digital marketing goals. Remember, it’s not about being everywhere; it’s about being where it matters most for your business.
Photo by Jonathan Robles