Effective Date: 30 January, 2025
Last Updated: 30 January, 2025
Synergist Ph, operated by Synergist Business Support Services, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.synergistph.com) and use our business support services.
1. Data Controller
Synergist Business Support Services is the data controller responsible for your personal data.
Business Name: Synergist Business Support Services
Business Address: 223 Lord’s Candle St. Paso de Blas, Valenzuela City, Philippines
Contact Email: info.synergistph@gmail.com
2. Information We Collect
We collect the following types of personal data:
- Identity Data: Name, business name, job title.
- Contact Data: Email address, phone number, mailing address.
- Financial Data: Payment details for transactions (processed securely via third-party providers).
- Technical Data: IP address, browser type, and device details when you interact with our website.
- Marketing and Communication Data: Preferences for receiving marketing materials.
3. How We Use Your Data
We process your data based on legitimate business interests, contractual necessity, and legal obligations. We use your data to:
- Provide and manage our business support services.
- Process payments and transactions.
- Respond to inquiries and customer support requests.
- Send marketing and promotional materials (with your consent).
- Comply with legal obligations.
4. Legal Basis for Processing Data
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contractual Necessity: To fulfill our agreement with you.
- Legitimate Interests: To operate and improve our business.
- Legal Compliance: To meet legal and regulatory requirements.
- Consent: When you provide explicit consent for marketing communications.
5. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Payment processors, email providers, and cloud storage services.
- Legal Authorities: When required by law.
- Business Transfers: If we merge or sell part of our business.
6. International Data Transfers
As we operate from the Philippines, your data may be transferred outside the European Economic Area (EEA). We ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or other legal mechanisms to protect your data.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. When no longer needed, we securely delete or anonymize your data.
8. Your Rights Under GDPR
If you are an EEA resident, you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restriction: Limit the processing of your data.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Object to processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at info.synergistph@gmail.com. We will respond within one month as required by GDPR.
9. Security Measures
We implement technical and organizational measures to secure your data, including encryption, access controls, and secure data storage. However, no system is entirely secure, and we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings. For details, see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at:
Email: info.synergistph@gmail.com
Address: 223 Lord’s Candle St. Paso de Blas, Valenzuela City, Philippines